Frequently Asked Questions

What currency are your prices listed in?
All of the prices listed on our site are in Canadian dollars (CAD).

Where do you ship?
At the moment, we only ship within Canada.

Do you provide shipment tracking?
We do!

How long does shipping take?
Orders placed during regular business hours (Monday through Friday) are typically processed and shipped within 24-48 business hours. We estimate your order will arrive at your delivery address within the following timeframes: Within Newfoundland & Labrador: 3-5 business days. To other provinces: 4-9 business days.

Is in store pickup available?
Of course! If you’re in the area (or want to visit Whitbourne!) we’d love if you stopped by so we can personally give you your order.

What payment methods do you accept?
We accept Paypal, VISA, Mastercard, American Express and EMT to [email protected].

What is your refund/exchange policy?
You'll find our return policy here:

Where are you located?
You can visit us at 693 Trans Canada Highway, Whitbourne, Newfoundland, 45 minutes outside of St. John’s.

I need help! Who can I contact for support?
First things first, take a deep breath. Then, send us a note at [email protected] and we’ll help answer any questions about our stock, your order, or anything else you want to ask. Talk soon!